Questions people
actually ask us.

Straight answers about Local SEO, Link Building, Google Maps, AI search, pricing, and how we work. No jargon. No sales pitch.

40
Questions answered
6
Topic sections
0%
Jargon or filler

Section 01

Local SEO Basics

6 questions
Local SEO (Local Search Engine Optimisation) is the process of optimising your online presence so your business appears when people nearby search for your services. It focuses on ranking in Google Maps and the local 3-Pack — the three businesses shown at the top of location-based searches — through your Google Business Profile, citations, reviews, and on-page content.
Local SEO targets location-specific searches and focuses on ranking in the Google Map Pack. Traditional SEO targets broad national or global keywords in standard organic results. If your business serves customers in a specific area, Local SEO should be your priority — it drives higher-intent traffic from people who are physically nearby and ready to buy right now.
The Google Map Pack (also called the 3-Pack or Local Pack) is the set of three business listings shown at the top of Google for local queries, alongside a map. These three positions capture the majority of clicks and calls on local search pages. Appearing in the Map Pack is the primary goal of any Local SEO campaign.
Google ranks local businesses on three factors: Relevance (does your business match the search?), Distance (how close are you to the searcher?), and Prominence (how well-known and trusted is your business online?). Prominence is influenced by review volume, backlinks, citations, and overall online presence. Businesses that score well on all three consistently appear in the top 3 Map Pack positions.
Yes. Local SEO is one of the highest-ROI investments for small and service-based businesses. Unlike paid ads that stop generating leads when you stop paying, Local SEO builds lasting organic visibility that delivers consistent calls every month. People searching locally have extremely high purchase intent — many small businesses reduce or eliminate their ad spend entirely once Local SEO generates enough organic leads.
For most local service businesses, yes. Paid ads deliver immediate traffic but stop the moment you stop paying — with zero residual benefit. Local SEO builds compounding organic visibility that grows stronger each month and generates leads at zero cost per click. Many clients transition entirely from paid ads to organic local leads within 3 to 6 months of a consistent Local SEO campaign.

Section 02

Google Maps & Google Business Profile

7 questions
Google Business Profile (GBP) is the free tool that controls how your business appears on Google Search and Google Maps. It is the single most important element of Local SEO — your GBP determines whether you appear in the Map Pack at all. A fully optimised GBP includes the correct primary category, keyword-rich description, regular photos, weekly posts, and actively managed reviews.
Google reviews are a direct local ranking signal. Review quantity, recency, average star rating, and keyword content in review text all contribute to your Map Pack position. Businesses with consistent, recent 5-star reviews significantly outrank competitors with fewer or older reviews. Aim for a steady flow of 2 to 3 new reviews per week rather than a one-time burst.
NAP stands for Name, Address, and Phone number. NAP consistency means your business details are identical across every directory and platform on the internet. Google cross-references this data to verify your business. Inconsistencies — even small ones like "St" versus "Street" or an old phone number — send conflicting signals that suppress your local rankings. Fixing NAP is one of the fastest ranking improvements available.
A local citation is any online mention of your business name, address, and phone number. Citations appear on directories like Yelp, YellowPages, and industry-specific platforms. They signal to Google that your business is established and located where you claim. High-quality, consistent citations strengthen your Prominence score — one of Google's three core local ranking factors. Quality matters more than quantity.
To rank higher on Google Maps: claim and fully optimise your Google Business Profile, select the most accurate primary category, earn consistent 5-star reviews, build NAP-consistent citations, publish weekly GBP posts and photos, embed your map on your website, build local backlinks, and add location-specific content with schema markup. Every one of these reinforces Relevance, Distance, and Prominence — Google's three Map Pack ranking factors.
Yes. Service-area businesses — plumbers, electricians, cleaners, and others who travel to customers — can rank in the Map Pack by setting their GBP to display a service area instead of a street address. Google still requires a verifiable address on file for verification purposes but will not display it publicly. SABs can rank strongly in Maps within their defined service area without a physical shopfront.
A GBP suspension occurs when Google removes your listing due to a policy violation or data inconsistency. Common causes include address inconsistencies, keyword stuffing in the business name, or sudden profile changes that trigger a review. To fix it: identify the cause, correct the issue, and submit a reinstatement request through GBP Support with documentation verifying your business legitimacy. Recovery typically takes 1 to 4 weeks.

Section 04

AI Search & Voice Search

6 questions
AI tools like ChatGPT, Perplexity, Google AI Overviews, and Apple's Siri increasingly appear for local queries — and they pull from the same data sources as traditional local SEO: your Google Business Profile, reviews, citations, and website content. Businesses that rank well in the Google Map Pack are already well-positioned for AI Overview inclusion. Strong local SEO directly improves your AI visibility with no separate strategy required.
AI tools generate local business recommendations from public web data, reviews, citations, and website content. To appear in AI answers: maintain consistent NAP data across directories, earn a high volume of positive Google reviews that mention your service type and location, ensure your website clearly describes your services and coverage area, and build mentions on authoritative platforms. Strong local SEO directly feeds AI search visibility.
A Google AI Overview is an AI-generated summary that appears above standard search results for many queries. For local searches, these often reference businesses from the Google Map Pack. To appear: optimise your Google Business Profile, build strong review volume, maintain citation consistency, and ensure your website has clear, structured content about your services and location. The ranking factors are identical to traditional local SEO.
Yes. Voice queries through Siri, Google Assistant, and Alexa are predominantly local — searches like "plumber near me open now" or "best dentist in Dubai." These pull directly from Google Maps data and your GBP. Keeping your business hours accurate, building reviews, and maintaining citation consistency optimises your business for voice search results with no separate strategy needed. Siri increasingly draws from Apple Maps and Google Maps data.
GEO (Generative Engine Optimization) is the practice of structuring your online presence so AI platforms like ChatGPT, Perplexity, and Google Gemini cite your business when generating answers. For local businesses, GEO is built on the same foundations as Local SEO: consistent citations, authoritative reviews, structured website content, and strong Google Business Profile signals. Ranketra builds GEO visibility into every local campaign as standard.
Yes. Every Local SEO campaign at Ranketra is structured so your business can be found and cited by ChatGPT, Perplexity, Google AI Overviews, and Siri. This is built into the standard campaign — not a separate add-on. We structure your Google Business Profile, website content, and citation profile so AI systems can accurately identify, understand, and recommend your business to their users.

Section 05

Pricing & Timelines

5 questions
Local SEO pricing depends on your market size, competition level, current online presence, and the scope of work required. More competitive cities and industries require more sustained effort. We give you a clear, fixed-scope quote after your free audit — not a vague monthly range. Every campaign is priced to match the actual work needed for your specific situation, not a templated package applied to every client.
Link building costs vary by link type and the authority of the target site. Guest posts on higher-authority sites cost more than niche edits or local citations. We quote per campaign based on your goals, your competitors' backlink profiles, and the gap that needs closing — not a flat monthly fee. The free audit includes a full backlink gap analysis so you know exactly what you are investing in before committing.
Most businesses see early Google Business Profile improvements within 4 to 8 weeks — more profile views, more clicks, and early ranking movement in Maps. Significant results, including consistent top-3 Map Pack placement for primary keywords, typically arrive within 3 to 6 months. Less competitive markets can rank faster. Local SEO compounds over time — results grow stronger the longer the strategy is maintained.
Most backlinks begin to influence rankings within 4 to 12 weeks of being indexed by Google. Niche edits on already-indexed, high-traffic pages often move rankings faster than new guest posts, which need time to build their own authority. Results depend on the strength of the links and your starting position. A full link building campaign typically shows clear ranking movement within 3 to 4 months.
No honest agency can guarantee a specific Google ranking. Rankings depend on competition, algorithm changes, and factors outside any agency's control. What we guarantee is the work: a full audit, a clear strategy, transparent monthly reporting on what is actually happening, and the flexibility to change course when something is not working. Treat any agency promising guaranteed rankings with serious caution.

Section 06

Working with Ranketra

7 questions
The free Ranketra audit covers six areas: technical SEO health, Google Business Profile signals, keyword gap analysis, backlink profile, citation consistency, and AI search visibility. You receive the full findings within 48 hours — no credit card, no sales call, and no commitment required. The findings are useful whether or not you decide to work with us. They tell you exactly what is holding your rankings back right now.
It starts with the free audit. Once you decide to work together, we build a prioritised strategy based on your audit findings, your goals, and your competition. From there, our team handles execution — technical fixes, content, link building, and GBP work. You receive monthly reports covering ranking movements, traffic changes, and what is coming next. If something is not working, we change it that month.
You work directly with the specialist doing the actual work — not an account manager relaying messages. Ranketra has three specialists: one who owns strategy and client communication, one who handles technical SEO and Local SEO execution, and one who leads all link acquisition campaigns. You know exactly who is working on your account, what they are doing, and why. No handoffs. No layers.
You receive a monthly report covering Google Business Profile performance (views, clicks, calls, direction requests), keyword ranking movements in Maps and organic results, organic traffic changes, backlinks built that month, and a plain-English summary of what was done and what comes next. Reports are written to be understood by business owners — not filled with jargon-heavy dashboards that obscure what is actually happening.
Yes. Ranketra does not lock clients into long contracts. Most clients stay because their rankings are improving — not because they are contractually stuck. You can pause or cancel with 30 days notice and no penalty. We are confident enough in our results that we do not need to trap you in a contract.
Yes. Ranketra works with businesses across the UK, US, Australia, Canada, Europe, and other markets. Local SEO and Link Building are delivered entirely remotely. Clients span Dubai, London, Toronto, Sydney, New Zealand, and beyond. Time zones have never been a problem for our clients. Every client gets the same direct access to the specialist handling their campaign regardless of geography.
Ranketra works with local businesses, e-commerce stores, SaaS companies, service-area businesses, and professional services. Some clients want to dominate a specific neighbourhood on Google Maps. Others need international link building or AI search visibility across multiple markets. Every campaign is matched to your business type, competitive situation, and goals — not a generic template applied to every client.